Managing in Difficult Times

Introduction

• Welcome

1. Self-Awareness in Difficult Times

• Drivers of change
• Looking through your employees' eyes
• Assuming responsibility for the new norm
• Revisiting past performance

2. Strategies to Stay Focused

• Eliminating multitasking
• Placing people at the core
• Creating value in different ways

3. Strategies for Innovation

• Adopting a growth mindset
• Eliminating undesirable default conditions
• Staging for innovation

4. Strategies to Develop a Committed Team

• A new take on the balanced scorecard
• The cascading strategy map
• Making the roster every day
• Teaming instead of leading
• Alternative approaches to cost reductions

5. How to Reduce Costs

• Ties that bind: Gluing people to the organization
• Rev up operating velocity

6. Responses in Difficult Times

• Becoming a change agent
• Turning adversity into opportunity
• Messaging is a two-way street

Conclusion

• Next sustaining steps