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LinkedIn Learning

Software Testing Foundations: Bug Writing and Management

via LinkedIn Learning

Overview

Write better bugs. Learn best practices for identifying, documenting, and tracking issues discovered during software testing.

Bug writing and management are critical to software development. Quality managers, developers, and everyone else associated with a product's launch are deeply invested in the process. Bad bugs—those with inaccurate or unclear information—lead to a lot of wasted time and effort. However, when bugs are well written and managed properly, the project runs smoother and faster. This course teaches best practices for identifying, writing, and tracking bugs discovered during software testing. Learn how to recognize, classify, and document issues, as well as monitor, maintain, and eventually close reported bugs in a tracking system like Jira. Instructor Mike Fine—a senior test manager with over 25 years of experience—provides a concise and practical guide to bug reporting, so that the information you submit is meaningful and useful to developers.

Syllabus

Introduction
  • Understand bugs and their importance
  • Base knowledge
1. Writing Effective Bugs
  • Identifying bugs
  • Elements of bug composition
  • What makes a good bug
  • Common bug reporting issues
  • Traditional bug forms and responses
  • Bugs vs. suggestions
2. Managing Bugs
  • Using a bug tracking system
  • The life of bugs
  • Bug history and management
  • Regression and update testing
  • Closing bugs
  • Archiving old bugs
Conclusion
  • The importance of bugs
  • Next steps

Taught by

Mike Fine

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