Learn about the techniques and concepts that IT professionals must know to support users and troubleshoot Windows 10 in an organization.
Overview
Syllabus
Introduction
- Supporting users in Windows 10
- What you should know
- Start menu
- The Action Center
- Tablet mode
- Manage and switch apps
- The new clipboard
- Focus Assist
- The Search interface
- Customize Search settings
- Access work through Timeline
- Using the Microsoft Store
- Create virtual desktops
- Manage application compatibility
- Disable S mode
- Application compatibility and the ADK
- Get performance data from Task Manager
- An introduction to the Resource Monitor
- An introduction to Performance Monitor
- Viewing your hardware specifications
- Windows Storage Sense
- Uninstalling unwanted applications
- Remove Windows bloatware
- Modifying Windows Startup
- An overview of Microsoft Edge
- Edge settings
- Configure Edge with Group Policy
- Edge browser extensions
- Inking with Edge
- Safe Browsing with Application Guard
- Smartphone connectivity
- Windows Ink and the Surface Pen
- Miracast support
- Bluetooth
- The Surface Dial
- Mixed Reality Portal
- Enable remote connectivity to Windows 10
- Use Remote Desktop Services
- Remote Desktop Connection Manager
- Remote Assistance
- Create a traditional backup
- Restore a traditional backup
- Create an image backup
- Restore an image backup
- Create a file history backup
- Restore a file history backup
- Refresh the Windows operating system
- Add an account to OneDrive
- Files On-Demand
- OneDrive backup
- More about Windows 10 IT support
Taught by
Brien Posey