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Skillshare

UX Process Simplified - From User Research to Usability Testing

via Skillshare

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Overview

When a beginner start their User Experience Design process, they get confused about where to start the UX Design Process. There are hundreds of things involved in a UX Design process and each design firm uses their own version of this User Experience Process.

Project based course –

→ Creating and Improving User Experience of an Ecommerce Startup called Frokland

Should we start with User Interviews, Personas or Customer Journey Maps? Should we first define the scope of the product? Which UX process is related to Users or the Business?

In this class, you will learn how to start User Experience process in a simplified way for beginners and why do we need User personas, feature matrix, competitive analysis etc…

You will get tons of DOWNLOABLE RESOURCES in the format of

  • PDF Notes
  • UX Templates to get started

You will learn about

  1. User Lifecycle Funnel
  2. Defining the Scope of the Product
  3. Stakeholder Interviews
  4. User Interviews
  5. WAAD Affinity Diagram
  6. Personas
  7. Empathy Maps
  8. User Journey Maps
  9. Feature Matrix
  10. Competitive Analysis
  11. User Scenarios
  12. User Stories
  13. Hierarchical Task Inventory Model
  14. User Flows
  15. Site Maps
  16. Card Sorting for Information Architecture
  17. Task Interaction Models
  18. Wireframes
  19. Prototypes (in details with types of prototypes)
  20. Usability Tests
  21. First Impressions Test (5 seconds test)
  22. Essential Task Test
  23. Workaround Test
  24. Surveys & Questionnaire

I will also show you few online tools to create User Flows, Site maps, Card Sorting, Personas and User Journey maps so you can create them online with ease

If you have any question, you can always ask me

Now let’s dive into the course and start learning the UX process in detail

 

Syllabus

  • Introduction to UX Process Class
  • Aligning User's mind with the Product
  • UX Process steps related to Business and Users
  • UX Facts You Must Memorize
  • User Life cycle Funnel
  • Define Scope Of Your Project
  • Project → Write Product Scope Story
  • UX Design at Macro and Micro Levels
  • User Experience Process 4 Step Simple Version
  • UX Process Simplified Diagram Explained
  • Top to Bottom UX Design Process in detail
  • Stakeholder Interviews
  • User Interviews
  • WAAD/Affinity Diagram
  • Project → Create Affinity Diagram
  • Personas in User Experience Design
  • Online tools to create Personas
  • Project → Create User Persona
  • Empathy Maps
  • Competitive Analysis
  • Feature Matrix - Deciding which features for MVP
  • Models and Diagram in UX Process
  • System model Diagram
  • Project → System Model Diagram
  • User Journey Maps
  • Project → Create User Journey Map
  • User Scenarios
  • Project → Write User Scenarios
  • User Stories
  • Project → User Story
  • Use case diagram
  • Hierarchical task inventory Model
  • Project → Create Hierarchical Task Inventory Diagram
  • Task interaction models
  • Information Architecture and Card Sorting
  • Ideation and Sketching
  • User Flows and Site Maps
  • User Flow Diagrams in detail
  • Project → Create User Flow Diagram
  • All about Wireframes
  • Everything about Prototypes
  • UX Design deliverable
  • UX Designer + Development stage
  • Four types of Usability tests
  • 5-seconds to test First Impressions
  • Project → Conduct a 5-seconds test
  • Essential Tasks Test- Usability Tests
  • Project → Conduct a Usability Test
  • Exploration tests
  • User Surveys and Questionnaire
  • The end review and thanks

Taught by

Muhammad Ahsan

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