This useful corporate training course is intended for supervisors who want to learn how to effectively identify key performance indicators and measure business performance. The course is available to study at any time, and it can help your supervisors quickly strengthen their KPI measurement skills.
Overview
Syllabus
- Ch 1. Introduction to Measuring Business Performance
- Ch 2. KPIs in Financial Management
- Ch 3. KPIs in Human Resources Management
- Ch 4. KPIs in Marketing
- Ch 5. KPIs & Customer Management
- Ch 6. KPIs in Supply Chain Management
- Ch 7. KPIs in Operations
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