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Indian Institute of Technology, Kharagpur

Speaking Effectively

Indian Institute of Technology, Kharagpur and NPTEL via Swayam

This course may be unavailable.


This course aims to introduce learners to the dynamics of effective spoken communication by establishing speaking as an autonomous medium with a distinctive vocabulary, syntax, structure, style and register. It will enable learners to participate in one to one interactions, in small groups and before a group. Learners are expected to master the fundamentals of speaking such as vocabulary, body language, pronunciation and basic conversation skills before they move on to more advanced activities such as appearing in interviews, making formal presentations and participating in meetings.INTENDED AUDIENCE :Any disciplinePREREQUISITES :An intermediate course in English LanguageINDUSTRY SUPPORT :All industries


Week 1:Introduction
  • The Art of Speaking
  • Encoding Meaning Using Verbal and Nonverbal Symbols
  • Cross Cultural Communication
  • Verbal Communication
  • Encoding Meaning Using Verbal Symbols
How Words Work and How to Use Words

Week 2: Nonverbal Communication
  • Encoding Meaning Using Nonverbal Symbols
  • How to Improve Body Language
  • Eye Communication, Facial Expression, Dress and Appearance
  • Posture and Movement, Gesture, Paralanguage
Role Plays and Activities

Week 3:Phonetics
  • Standard Language and Queen’s English
  • Phonemes of English: Vowels
  • Phonemes of English: Diphthongs and Consonants
  • Stress and Rhythm
  • Intonation

Week 4: Voice and Delivery

  • Voice and Personality
  • How to Improve Voice
  • How to Improve Delivery
  • Pace,Pause,Pitch
  • Volume, Modulation, Resonance

Week 5: Basic Conversational Skills

  • Greetings and making introductions
  • Asking for information and giving instructions
  • Making requests
  • Agreeing and disagreeing

Making recommendations

Week 6: Appearing in Interviews and taking Interviews

  • Interviewing Skills
  • Appearing in an Interview
  • Conducting an Interview
  • Analysis of a bad interview

Analysis of a good interview

Week 7: Making and Assessing Presentations

  • How to Make Successful Presentations
  • How to Make Successful Presentations
  • Analysis of a Bad Presentation
  • Analysis of a Good Presentation
Week 8: Group Discussions and Meetings
  • Participating in a Meeting
  • Chairing a Meeting
  • Analysis of an ill conducted meeting
  • Analysis of a well conducted meeting



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