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Coventry University

Team Building in Healthcare: How to Manage and Mentor a High Performing Team

Coventry University via FutureLearn

Overview

Profound team management strategies for modern healthcare leaders

Are you looking to raise your awareness – and build better skills in – team building and development?

This self-paced team-building course will give you the opportunity to build the skills required to lead a high performing team, better manage conflict.

You’ll also have the chance to learn how to communicate effectively with and engage teams to perform better through the use of expert coaching techniques.

Learn how to lead a team with coaching methods

What makes an effective, high performing team?

This course will examine the different methods employed by teams that succeed.

You’ll look at various types of teams and groups as you analyse how they function and how the coaching approach can be used to build better, stronger teams.

Use the Thomas Kilmann Mode Instrument to deal with conflict in a team

Healthy and constructive conflict is a key component of all high functioning teams. But how do you prevent it from becoming destructive?

On the course, you’ll learn how to succeed at managing conflict in the workplace.

You’ll explore the different methods of conflict management and learn conflict resolution skills and techniques, including the Thomas-Kilmann Conflict Mode Instrument (TKI).

This powerful technique is a leading measure of conflict-handling. It shows you whether you’re overusing or underusing one or more of five conflict-handling modes: collaborating, competing, compromising, accommodating, and avoiding.

This ExpertTrack is designed for students or healthcare professionals, administrators wishing to progress into middle or senior management roles, as well as policy makers, executives, consultants, and service providers in the health sector.

Syllabus

  • Effective teamworking
    • How do we use teams and groups?
    • Types of teams
    • What makes a high performing, effective team?
    • How to build and develop a team
    • Summary of Week 1
  • Leading and managing today’s healthcare teams
    • Introduction to Week 2
    • How to lead and manage today
    • Conflict resolution
    • The coaching approach
    • Summary of Week 2

Taught by

Jennifer Barnes-Hill

Reviews

5 rating at FutureLearn based on 1 rating

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