This course provides an introduction to using ServiceNow for Configuration Management Database (CMDB), Discovery, Hardware Asset Management (HAM), Software Asset Management (SAM Pro), Cloud Discovery, and Service Graph Connector. Students will learn how to set up credentials and schedule jobs with ServiceNow Discovery, as well as cluster and behavior with CMDB and Discovery. They will learn about probes and sensors, discover patterns in ServiceNow, troubleshoot on the platform, and gain an understanding of the best CMDB implementation practices. They will also become familiar with identification and reconciliation rules and learn how to use the CMDB Query Builder, reports, and the import/export functions in ServiceNow. Finally, students will get an overview of Hardware Asset Management and Service Graph Connector, and understand how to integrate with SCCM, Jamf, SolarWinds, VMware Workspace Platform, and more.
Overview
Syllabus
CMDB And Discovery Tutorial | cmdb and discovery | ServiceNow Discovery Training|Servicenow Helpdesk.
CMDB And Discovery Tutorial | Prerequisite | ServiceNow Discovery Training | Servicenow Helpdesk.
CMDB And Discovery Tutorial | ServiceNow Discovery | Credentials And Schedule Jobs Part 1.
CMDB And Discovery Tutorial | ServiceNow Discovery Training | Credentials And Schedule Jobs Part 2.
CMDB And Discovery Tutorial | CMDB And Discovery in ServiceNow | Cluster And Behavior.
CMDB And Discovery Tutorial | Discovery in ServiceNow | Ip Affinity | ECC Queue | Discovery Status.
CMDB And Discovery Tutorial| Discovery in ServiceNow | Probes And Sensors | Port Probe in ServiceNow.
CMDB And Discovery Tutorial | Discovery in ServiceNow | Discovery Pattern | Pattern in ServiceNow.
CMDB And Discovery Tutorial | Discovery in ServiceNow | Troubleshooting in ServiceNow.
CMDB And Discovery Tutorial | AWS | Azure | VMware | IBM | Google | Cloud Discovery Part-1.
CMDB And Discovery Tutorial | AWS | Azure | VMware | IBM | Google | Cloud Discovery Part-2.
CMDB And Discovery Tutorial | Service Mapping | Servicenow Discovery And Service Mapping | ITOM | -1.
CMDB And Discovery Tutorial | Service Mapping | Servicenow Discovery And Service Mapping | ITOM | -2.
CMDB And Discovery | CMDB Overview | cmdb basics | cmdb in servicenow | cmdb discovery in servicenow.
CMDB And Discovery | CMDB Overview 2 |data model | cmdb in servicenow | cmdb discovery in servicenow.
CMDB And Discovery | Implementation Best Practice |cmdb in servicenow | cmdb discovery in servicenow.
CMDB And Discovery | CI Class Manager | cmdb in servicenow | cmdb discovery in servicenow.
CMDB And Discovery | Identification And Reconciliation Rule 1 | Data Precedence | cmdb in servicenow.
CMDB And Discovery | Identification And Reconciliation Rule 2 | Data Precedence | cmdb in servicenow.
CMDB And Discovery | Identification And Reconciliation Rule 3 | Data Precedence | cmdb in servicenow.
CMDB And Discovery | Identification And Reconciliation Rule 4 | Data Precedence | cmdb in servicenow.
CMDB And Discovery | Identification And Reconciliation Rule 5 | Data Precedence | cmdb in servicenow.
CMDB And Discovery Tutorial |HAM | Hardware Asset Management | Overview of Hardware Asset Management.
CMDB And Discovery Tutorial |HAM | Hardware Asset Management | Overview of Hardware Asset Management.
CMDB And Discovery Tutorial | CMDB Query Builder | Schedule Report | Import/Export Query Builder - 1.
CMDB And Discovery Tutorial | CMDB Query Builder | Schedule Report | Import/Export Query Builder - 2.
Software Asset Management | SAM Pro | ServiceNow Software Asset Management | SAMP in ServiceNow - 1.
Software Asset Management | SAM Pro | ServiceNow Software Asset Management | SAMP in ServiceNow - 2.
Software Asset Management | SAM Pro | ServiceNow Software Asset Management | SAMP in ServiceNow - 3.
Software Asset Management | SAM Pro | ServiceNow Software Asset Management | SAMP in ServiceNow - 4.
Software Asset Management | SAM Pro | ServiceNow Software Asset Management | SAMP in ServiceNow - 5.
#1 Service Graph Connector Servicenow | SCCM | Jamf | SolarWinds | Vmware Workspace | Integration.
#2 Service Graph Connector Servicenow | SCCM | Jamf | SolarWinds | Vmware Workspace | Integration.
Taught by
ServiceNow Helpdesk
