Earthquakes, Forest Fires, and Your Next Production Incident

This course aims to teach learners about the Incident Command System (ICS) and its relevance to responding to emergencies in both real-world and computer system contexts. By exploring the history, successes, and failures of the ICS, participants will learn how to adopt its best practices for their own emergency situations. The course covers topics such as the role of the Incident Commander, Operations Lead, and Communications Lead, as well as the importance of planning, flexibility, anticipation, and testing in emergency response. The intended audience for this course includes operational teams and individuals interested in improving their response strategies for incidents and emergencies.