Knowledge Accelerators Courses

Customer Service Fundamentals

1818 ratings at Coursera

Develop essential skills for IT customer service: communication, empathy, problem-solving, and process adherence. Interactive training prepares you for entry-level roles in tech support and client care.

• Coursera
• 23 hours 59 minutes
• On-Demand
• Free Online Course (Audit)

Data-Driven Decisions with Power BI

263 ratings at Coursera

Aprende a usar Power BI desde cero, gestionando páginas, visualizaciones y datos. Importa, conecta, limpia y modela datos, crea y publica informes, y domina la creación de dashboards.

• Coursera
• 13 hours 48 minutes
• On-Demand
• Free Online Course (Audit)

From Excel to Power BI

1371 ratings at Coursera

Learn to transition from Excel to Power BI, mastering data import, visualization, and dashboard creation. Develop skills to analyze large datasets and make data-driven decisions using familiar Microsoft tools.

• Coursera
• 3 hours 29 minutes
• On-Demand
• Free Online Course (Audit)

Promoting Accessible Workplaces with Assistive Technology

Explore assistive technologies and inclusive practices to create accessible workplaces and educational environments for individuals with disabilities, focusing on Microsoft and Windows tools.

• Coursera
• 8 hours 31 minutes
• On-Demand
• Free Online Course (Audit)

The ABC's of GDPR: Protecting Privacy in an Online World

53 ratings at Coursera

Comprehensive overview of GDPR for professionals, covering compliance roles, data subject rights, organizational responsibilities, and non-compliance consequences.

• Coursera
• 2 hours 3 minutes
• On-Demand
• Free Online Course (Audit)

Microsoft Copilot in Excel: Smarter Data Analysis Made Easy

11 ratings at Coursera

Master Microsoft Copilot's capabilities in Excel to automate data analysis, create impactful visualizations, and streamline workflows. Perfect for Excel users seeking AI-powered efficiency in data transformation and insights.

• Coursera
• 3 hours 7 minutes
• On-Demand
• Free Online Course (Audit)

Microsoft 365 Copilot: Harness AI for Data Management

Master Microsoft Copilot's AI capabilities to streamline data analysis, create impactful visualizations, and automate workflows across Word, Excel, and PowerPoint - boosting productivity and communication effectiveness.

• Coursera
• 2 hours 1 minute
• On-Demand
• Free Online Course (Audit)

Cybersecurity Awareness Essentials for Employees

Discover essential strategies to protect yourself against cyber threats like phishing, ransomware, and social engineering in this engaging, conversational training designed for busy professionals of all experience levels.

• Coursera
• 1 hour 56 minutes
• On-Demand
• Free Online Course (Audit)