Knowledge Accelerators Courses

Customer Service Fundamentals

1636 ratings at Coursera

IBM's 4-week course equips learners with essential IT customer service skills, including communication, empathy, problem-solving, and process adherence. Earn badges and gain practical experience through labs.

• Coursera
• 23 hours 57 minutes
• On-Demand
• Free Online Course (Audit)

Data-Driven Decisions with Power BI

227 ratings at Coursera

Learn to use Power BI for data-driven decisions with Knowledge Accelerators. In 5 weeks, master data import, cleaning, transformation, and modeling. Create and publish reports and dashboards.

• Coursera
• 13 hours 46 minutes
• On-Demand
• Free Online Course (Audit)

From Excel to Power BI

364 ratings at Coursera

Learn to transition from Excel to Power BI with Knowledge Accelerators. Gain skills in data modeling, visualization, and making data-driven decisions in just one week.

• Coursera
• 3 hours 22 minutes
• On-Demand
• Free Online Course (Audit)

Promoting Accessible Workplaces with Assistive Technology

Learn to promote inclusivity in workplaces with Assistive Technology tools in Microsoft and Windows products in this 4-week course by Knowledge Accelerators.

• Coursera
• 8 hours 31 minutes
• On-Demand
• Free Online Course (Audit)

The ABC's of GDPR: Protecting Privacy in an Online World

15 ratings at Coursera

This course is aimed at business professionals, web designers, and other interested professionals who collect, process, use, or otherwise encounter personal data subject to the European Union's General Data Protection Regulation. By the end of this cours…

• Coursera
• 2 hours 3 minutes
• On-Demand
• Free Online Course (Audit)