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University of Leeds

Communication and Interpersonal Skills at Work

University of Leeds and Institute of Coding via FutureLearn


Discover useful communication strategies for the workplace

Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively.

On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.

You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.

Featured in the UK government’s The Skills Toolkit collection.

This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.

This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects.

The course will also be useful for anyone in employment who wants to boost their digital skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.

You might also be interested in the other courses in the Digital Skills for the Workplace collection from the University of Leeds and the Institute of Coding.

Taught by

Molly Bridge

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4.3 rating, based on 6 reviews

Start your review of Communication and Interpersonal Skills at Work

  • Jan Sher Khan

    Jan Sher Khan completed this course.

    This course has been terrfically amazing for me and definitly for my career. I have always been a student very shy and naive in usinb technological work. The best example is that I used to prefer only hand written assignments during my studies but now due to this course I am so much comfortable in making digital assignments and using for other tasks. This course surely has made me smart.
  • Pradeep Kumar completed this course, spending 15 hours a week on it and found the course difficulty to be very easy.

    It is very interesting to learn from different great persons. It will help me in my future course of action. How to manage people to achieve my goals. This type of courses through online helps lots of people who can't afford money for this. Great achievement for me
    I completed my course but didn't get my certificate which will be useful in my CV
  • Asad Abdirisak Jama

    Asad Abdirisak Jama is taking this course right now, spending 4 hours a week on it and found the course difficulty to be medium.

    Morning am called asad abdirisak now im ready to learn this course my friend told me that this couse and also the luctures are nice
    Actully this course will help my future and also my goals
  • Henry Humphrey Dater is taking this course right now, spending 5 hours a week on it and found the course difficulty to be very easy.

    It's a great course because it has impacted alot in lives. More awareness need to be done. I can represent myself everywhere.
  • Anonymous
    A rather pragmatic online course imbibing the learner-participant on the right approach and technique in doing an effective presentation or communication to others. A must-attend course for those, who are keen to hone their skills and mindsets when communicating with others, especially with the intention to clinch important business deals for the organization they represent.
  • Sabrina M
    I did not find the course useful at all. It seemed like they put together some very basic articles and audios in a scattered manner without proper system of feedback.

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