How do businesses make sense of the large amounts of data coming from social and digital media? What are the best strategies for extracting and using this data? Explore the answers to these questions, and more, with this program of courses exploring digital media and social media analytics.
You will get an introduction to digital and social media analytics, before progressing to examine social media research, owned media, earned media, paid media, and using ‘listening data’. At the end of the program you should feel confident in applying your knowledge in your own professional life.