Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Microcredential

Google IT Support

Google via Coursera Specialization

Overview

In this 5-course certificate program, you’ll prepare for an entry-level job in IT support through an innovative curriculum developed by Google. 80% of Google IT Support Professional Certificate learners in the U.S. report a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all. Learn more. Upon completion of the certificate, learners eligible to work in the US can directly share their information with Google, as well as employers like Hulu, Infosys, Intel, Walmart, and more. This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT— you’ll earn a dual credential when you complete both. Through a mix of video lectures, quizzes, and hands-on labs, you’ll get introduced to troubleshooting, customer service, networking, operating systems, system administration, and security — foundational IT skills required for an entry-level role. You’ll hear from Googlers whose foundations in IT support, served as launchpads for their own careers. By dedicating ~5 hours a week, you can complete in 3-6 months. This program is ACE® certified—when you complete, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses. If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.

Courses

Taught by

Google

Related Courses

Reviews

4.0 rating, based on 1 reviews

Start your review of Google IT Support

  • Overall, I learned quite a bit getting this certificate, which was my goal, as the cert isn't really widely recognized yet. The courses were very uneven in quality, and the teaching was a little awkward, but in the end it was definitely worth my time and provides a solid foundation for someone looking to begin studying for their A+ cert.

Never stop learning Never Stop Learning!

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free