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Google

Google IT Support

Google via Coursera Professional Certificate

Overview

Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are 400,000 U.S. job openings in IT and a $52,000 median entry-level salary in IT support.¹ Over 5 courses, learn in-demand skills that prepare you for an entry-level job. Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya. 75% of Google Career Certificate Graduates in the United States report an improvement in their career trajectory (e.g. new job or career, promotion or raise) within 6 months of certificate completion² This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both. This program is ACE® approved—when you complete, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses. If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate. Check out all Google Career Certificates here. ¹US Burning Glass Labor Insight Report salary data (median with 0-5 years experience) and job opening data. Data for job roles relevant to featured programs (4/01/2021 - 3/31/22). ²Based on program graduate survey responses, United States 2021

Syllabus

Course 1: Technical Support Fundamentals
- Offered by Google. This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this ... Enroll for free.

Course 2: The Bits and Bytes of Computer Networking
- Offered by Google. This course is designed to provide a full overview of computer networking. We’ll cover everything from the fundamentals ... Enroll for free.

Course 3: Operating Systems and You: Becoming a Power User
- Offered by Google. In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about ... Enroll for free.

Course 4: System Administration and IT Infrastructure Services
- Offered by Google. This course will transition you from working on a single computer to an entire fleet. Systems administration is the field ... Enroll for free.

Course 5: IT Security: Defense against the digital dark arts
- Offered by Google. This course covers a wide variety of IT security concepts, tools, and best practices. It introduces threats and attacks ... Enroll for free.

Courses

Taught by

Google

Reviews

4.5 rating, based on 2 Class Central reviews

Start your review of Google IT Support

  • It is a great course. If someone wants to understand about computers from square one, then this is the course for you. It has got all material that's needed to gain a good knowledge of Information Technology. Qwiklabs, Videos, Quizzes, all are well designed and fun to do. Thanks to Google for such an amazing course.
  • Overall, I learned quite a bit getting this certificate, which was my goal, as the cert isn't really widely recognized yet. The courses were very uneven in quality, and the teaching was a little awkward, but in the end it was definitely worth my time and provides a solid foundation for someone looking to begin studying for their A+ cert.

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