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Inspiring Leadership through Emotional Intelligence

Case Western Reserve University via Coursera


Emotional intelligence, hope, mindfulness, and compassion help a person reverse the damage of chronic stress and build great leadership relationships. The Positive and Negative Emotional Attractors inspire sustained, desired change and learning at many levels.


  • Week 1: Resonant Leadership and the Neuroscience Behind It
    • Great leaders moves people through resonant relationships. Resonant relationships occur when the leader and the people around them are in sync or in tune. These relationships are characterized by the shared experience of vision and hope, compassion and caring, and mindfulness. and how people can be inspired to change and inspire change in others. We demonstrate. We explore the neuroscience behind resonant and dissonant leadership, in terms of the default mode and task positive networks.
  • Week 2: Renewal As an Antidote to Chronic Stress
    • We examine the effects of emotional contagion, both positive and negative on relationship. We examine the psychological and physiological process with which our bodies and minds experience stress and how it hinders openness to new ideas, people and emotions. Chronic annoying stress causes cognitive, emotional and perceptual impairment. We examine the Parasympathetic Nervous System, the bodies only way to ameliorate the effects of stress and renew. We examine how hope/vision, compassion, mindfulness and playfulness both build resonant relationships and enable us to renew.
  • Week 3: Emotional Intelligence and Its Link to Leadership
    • Emotional, social and cognitive intelligence competencies are the drivers of effective leadership, management and professional jobs. We review the research in private, public and non-profit sector jobs in many countries of the world.
  • Week 4: Inspiring and Motivating Sustained Development, Growth and Learning
    • Intentional Change Theory and decades of longitudinal research showing how it creates sustained, desired change is introduced. Learners examine who and how people have helped them grow in the past and link it to future possibilities. We explore the Positive and Negative Emotional Attractors (PEA and NEA), which are states that enable change, and help us become open to it. We need the NEA to survive and the PEA to strive and flourish.
  • Week 5: Coaching with Compassion to Inspire Sustained Learning and Development & Peer Coaching: With a Little Help from my Friends
    • This week we examine the PEA and the NEA in depth in terms of emotional, relational and neurological factors. We examine the type of conversations that inspire the PEA in others and why we call this coaching with compassion.e
  • Week 6: Inspiring Change through Hope and Vision – Discovery #1 in ICT
    • This week we explore all of the five the phases of Intentional Change Theory in depth: how we distinguished the Ideal Self from the Ought Self. We examine life and career stages, how to know when you are in mid-life crises.
  • Week 7: The Multilevel Nature of Sustained, Desired Change
    • Following on from last week's modules, this week we turn to change at the team and organizational level. We outline how resonant leadership and the establishment of and membership in social identity groups can facilitate change in dyads, teams, organizations, communities, countries and even global change. We will review recent research documenting the effectiveness of developing shared vision.
  • Week 8: The Real Self and Learning Agenda – Discoveries #2, 3, 4 in ICT
    • In our final week, we examine the remaining elements of Intentional Change Theory: drawing a distinction between The Real Self and Faux Self, establishing a learning agenda, and emphasizing the value of experimentation and practice in shaping and re-shaping our visions. We conclude with a review of the course and the summary of the materials covered to date.

Taught by

Richard Boyatzis


4.3 rating, based on 23 Class Central reviews

4.7 rating at Coursera based on 1529 ratings

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  • Gabriel Candal
    Prior experience on this subject: none: As an engineering student, I've always enjoyed this kind of subject, so I decided to enroll on a MOOC about it, since there was no way I could get formal education at this point and felt that reading a random…
  • I started this course after experiencing some very poor examples of emotional leadership in the workplace, and optimistic that the course might generate some ideas. In reality, the contribution from some students, on the Signature Track, was disapp…
  • This class has been one of the best courses I have taken so far online and I would definitely recommend it to anyone who has an interest in psychology, self-discovery, and theories of change.. While the title of the course may come off as a bunch of buzz word ideas, the content of the course is highly focused on developing an understanding of self in relation to a particular leadership theory. After developing a sense of self, the student is encouraged to explore where they want to be going, how they can achieve that, how it looks within organization, and how to make sustained change on that level. Dr. Boyatzis provides very clear and concise lectures during the course with assignments that are invaluable to the course as a whole.
  • Anonymous
    This is one of the most fantastic course I have taken online (actually my first)

    The course will guide you to understand what it takes to be an exceptional leader by applying certain techniques that, trough emotional intelligence, will help you be the leader that everybody will follow.
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    Candice Hincksman
    Brilliant course, highly recommended. I did the practical and action streams of this course and didn't regret it. Great skills for the workforce.
  • Anonymous
    Great course! From start to end, it has been rewarding taking time to reflect on this subject...totally recomend it for those who like to reflect personally, or want to define themselves as a better person.
  • Dalila Salomé Roxo Vicente
    Very interesting, with great teachers. great readings, lot's of information and a friendly tone overall. Nevertheless, it took me more hours a week to complete all the tasks then the proposed hours
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