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LinkedIn Learning

Empathy in Business: Design for Success

via LinkedIn Learning

Overview

Discover the impact empathy can have on you and your business. This course shows how powerful empathy can be in society, design, and communications.

Syllabus

Introduction
  • The business of empathy
  • What is empathy?
  • Why I started exploring empathy
1. Empathy in Society
  • Empathy in the public space
  • How to win friends and influence people
2. Empathy in Design
  • Empathetic approach: Clients
  • Empathetic approach: Audience
  • Empathetic approach: Employees
  • Equal representation
3. Empathy in Communications
  • The power of a conversation
  • Remember to listen
  • Empathy in branding
4. Empathy Workshop
  • Workshop for Adobe MAX
  • Make your own workshop
Conclusion
  • Thank you for watching!

Taught by

Bonnie Siegler

Reviews

4.7 rating at LinkedIn Learning based on 33 ratings

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