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LinkedIn Learning

Leading with Emotional Intelligence

via LinkedIn Learning

Overview

Get concrete techniques for boosting your emotional quotient (EQ) to better lead teams, work with peers, and manage up.

Emotions are all around us in the office, and it's important for leaders to understand how to harness them to cultivate productivity and positive relationships. In this course, Britt Andreatta shares how to boost your emotional quotient (EQ) to better lead teams, work with peers, and manage up. Learn what emotional intelligence is and how it factors in at work, and discover concrete techniques for raising your own EQ. This includes perceiving yourself accurately, exercising emotional self-control, understanding and managing your triggers, and developing empathy. Then, turn those lessons around to build your awareness of others and become a more inspiring—and effective—leader.

Syllabus

Introduction
  • Lead with emotional intelligence
1. The Emotionally Intelligent Leader
  • Overview of EQ
  • The brain science of EQ
  • Leading people and orgs
2. Knowing Yourself
  • Getting to know yourself
  • Exploring emotions
3. Managing Yourself
  • Self-control
  • Understanding triggers
  • Managing your triggers
  • Self-care and support
4. Understanding Others
  • Understanding humans at work
  • Extending empathy
5. Leading Others
  • Creating safety and inclusion
  • Facilitating teams
  • Catalyzing change
  • Inspirational leadership
Conclusion
  • Next steps

Taught by

Britt Andreatta

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