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Process Mining in Healthcare

Eindhoven University of Technology via FutureLearn


Learn how to get the most from healthcare data using process mining

Within healthcare there are thousands of complex and variable processes that generate data including treatment of patients, lab results and internal logistic processes. Analysing this data is vital for improving these processes and ending bottlenecks.

On this course you will explore how process mining can help turn this data into valuable insights by looking at different areas of process mining and seeing how it has been applied. You will even get the chance to apply process mining on real life healthcare data.

This course is for healthcare experts who want to find out more about using data to solve problems and execute ideas. It will also be of interest to process mining enthusiasts who want to know more about the application of process mining to healthcare. You don’t need any prior experience, just a keen interest in the topic.

We strongly advise you to carry out the process mining activities using the data provided in this course. For this we will be using our free and open source tool ProM lite. Please download the most recent ProM lite version from


  • Introduction to process mining in healthcare
    • Introduction
    • The healthcare environment
    • Process mining overview
    • Case study: ER
    • Closing
  • Getting and converting event data
    • Process mining in healthcare
    • Event data extraction
    • Event data conversion
    • Case study ER departement
    • Closing
  • Using event data: inspection, discovery and conformance checking
    • Event data exploration
    • Event log filtering
    • Process discovery
    • Conformance checking
    • Case study: Careflow mining of a breastcancer treatment process
    • Closing
  • Performance analysis, process improvement and challenges for process mining
    • Performance analysis
    • Social network analysis
    • Beyond process mining
    • Case study: Central Venous Catheter training
    • Case study: Real-time indoor location systems
    • Course project and closing

Taught by

Joos Buijs


3.7 rating at FutureLearn based on 3 ratings

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