Online Course
Write Professional Emails in English
Georgia Institute of Technology via Coursera
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607
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Overview
Class Central Tips
By the end of this course, you will be able to
• Improve your overall written English skills
• See differences and similarities among the different email formats
• Write more effective subject lines and email text
• Apply various key language to different types of emails
• Correct common errors such as punctuation and capitalization
• Study tone and level of formality in emails
• Understand how culture affects what is appropriate in a business emails
• Write powerful business emails for professional needs
Syllabus
-1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization.
Let's Start Writing
-1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text.
Introduction and Announcement Emails
-1) Analyze and identify the traits of introductions and announcement emails. 2) Learn and use key language for these types of emails to revise your first email.
Request and Apology Emails
-1) Analyze and identify the traits of request and apology emails. 2) Learn specific language associated with making request and apologies. 3) Practice focused key language.
Culture Matters
-1) Review cultural effects on all your email writing. 2) Learn how to distinguish different ways people communicate and how to apply these differences to email writing.
Taught by
Gerry Landers
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Reviews
3.3 rating, based on 3 reviews
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Michelle Hale completed this course.
I am glad I sat down uninterrupted to take this course.
It gave me an insight to mistakes I have made and I am hoping to use this to effectively communicate better professionally.
After sitting here taking the entire course at once, I plan to review this in my spare time so I can stay refreshed.
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Eduardo completed this course.
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Shaimaa Khattab completed this course.