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Udemy

Learn to Create Amazing Customer Experience Blueprints

via Udemy

Overview

Become the Most Important Customer Strategist in your Company!

What you'll learn:
  • Creating the Best Customer Experience Blueprint
  • Use Customer Persona's to Excite Employees About Customers
  • Understanding the Effect of Customer Wants, Needs and Expectations
  • Benefit From Outcome-Based Customer Segmenting
  • Leverage Customer Emotions for Maximum Customer Experience
  • Involve Customers! Let Them Know Your Strategy. Are You on the Right Path?

Start creating a Customer Experience Blueprint today so you can start making the money you deserve!

Our professional and very experienced Customer Experience Consultants know how important it is for you to find the best Customer Experience Blueprint Online Coaching Program available. That’s why we’re happy to be able to provide you with the absolute best selection of unique Customer Satisfaction Training services, as well as new tools that will allow for Continuous Improvement.

Excellent Customer Service is The Key to Win!

What you will get in this course is 7 lessons that give you practical tools on designing amazing customer experiences. The first section will focus on why customer experience blueprint is important for your business and then in the second section we go into details of creating one. You can use the free tools provided as part of the course to start designing your customer experiences. The third section focuses on leveraging customer emotions as part of the experience.

Did you know that typically over half of a customer experience is emotional?

And that is why it is important for you to learn these essential skills on designing customer experiences.

About Customer Experience Blueprint

The fact that business competition is getting more and more fierce these days means that customers now have more choices when it comes to deciding who they want to give their business to. Find out now what you need to do in order to make sure that you’re able to get all the customers you want for your business, and keep them loyal.

What we can tell you is that businesses that are placing a focus on providing a Superior Customer Experience are the ones that are pulling ahead of the rest of the pack. So if you want your business to succeed in today’s highly competitive marketplace, then you’re going to need to have a Customer Experience Blueprint in place.

This free Udemy course will teach you the basics of creating a Customer Experience Blueprint. The full version of this training is available in Udemy at https://www.udemy.com/customer-experience-management-blueprint/

Taught by

Janne Ohtonen, PhD

Reviews

4.5 rating at Udemy based on 580 ratings

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