Talking with Patients and Families after Adverse Events

This course focuses on principles for approaching disclosure and apology conversations with patients and families after adverse events or medical errors. The learning outcomes include understanding how to counsel patients and their families in difficult situations, such as adverse events, and learning the importance of disclosure and apology in healthcare. The course teaches skills such as asking for help, following guidelines, practicing therapeutic privilege, and providing informed consent. The teaching method involves a real-life story shared by Dr. Truog, followed by discussions on data related to adverse events and ethical considerations. This course is intended for healthcare clinicians, especially those caring for critically ill children, who want to enhance their communication skills in challenging situations.