Dynamics 365 Commerce Courses and Certifications

Configure and use Store Commerce in Dynamics 365 Commerce

Transactional data is created in the point of sale (POS) and then uploaded to the Dynamics 365 Commerce Headquarters for processing.

• Microsoft Learn
• 5 hours 29 minutes
• On-Demand
• Free Online Course

Configure and work with omnichannel prerequisites in Dynamics 365 Commerce

Master omnichannel prerequisites in Dynamics 365 Commerce with Microsoft's 7-8 hour course. Learn configuration, hierarchy types, end-to-end merchandising, and pricing engine use.

• Microsoft Learn
• 7 hours 2 minutes
• On-Demand
• Free Online Course

Manage customer engagement and shopping experience in Dynamics 365 Commerce

Managing customer engagement and improving the shopping experience helps consumers make better purchase decisions and build loyalty for the retailer's brands which ultimately leads to increased revenue.

• Microsoft Learn
• 3 hours 16 minutes
• On-Demand
• Free Online Course

Deploy Dynamics 365 Commerce

Learn to deploy and extend Dynamics 365 Commerce with Microsoft's online course. Understand architecture, data distribution, deployment patterns, updates, test automation, and customization. 8-9 hours.

• Microsoft Learn
• 8 hours 53 minutes
• On-Demand
• Free Online Course

Configure and work with e-Commerce in Dynamics 365 Commerce

The online channels and the e-Commerce site of Dynamics 365 Commerce enable retailers to create an online presence of their brand.

• Microsoft Learn
• 3 hours 50 minutes
• On-Demand
• Free Online Course

Manage channel inventory in Dynamics 365 Commerce

Master inventory management and order fulfillment with Microsoft's Dynamics 365 Commerce in this 4-5 hour course. Learn store inventory operations, stock counts, and customer order pickups.

• Microsoft Learn
• 4 hours 4 minutes
• On-Demand
• Free Online Course

Configure and work with call centers in Dynamics 365 Commerce

Dynamics 365 Commerce is an omnichannel solution that provides a call center channel with capabilities to default specific order processing settings and data defaults to the sales orders created by call center users.

• Microsoft Learn
• 3 hours 23 minutes
• On-Demand
• Free Online Course

Manage intelligent recommendations in Dynamics 365 Commerce

Module 1: Product recommendations is a customer shopping feature in Dynamics 365 Commerce. The recommendations are based on the purchase trends of other customers in online and brick-and-mortar stores. Purchase trends are analyzed by using artificial int…

• Microsoft Learn
• 2 hours 49 minutes
• On-Demand
• Free Online Course

Get started with Microsoft Cloud for Retail

Module 1: Learn about Microsoft Cloud for Retail and what it can do.In this module, you'll: Learn about current retail trends and demands. Get an overview of Microsoft Cloud for Retail. Explore priority retail scenarios and featured capabilities of the…

• Microsoft Learn
• 1 hour 36 minutes
• On-Demand
• Free Online Course

Set up and manage B2B e-commerce in Dynamics 365 Commerce

Module 1: This module introduces the concepts, information, and processes for the e-commerce site that relates to the business-to-business processes in Dynamics 365 Commerce.In this module, you will: Review Dynamics 365 Commerce concepts. Discover Dynam…

• Microsoft Learn
• 2 hours 21 minutes
• On-Demand
• Free Online Course