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FutureLearn

EFQM Foundation Online Certificate

EFQM via FutureLearn

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Overview

Start working towards a certified management qualification with EFQM

This course offers essential skills training in using the EFQM model as a management tool.

You’ll learn how to take a helicopter view of any organisation and appreciate the RADAR logic as a useful tool for identifying an organisation’s strengths and opportunities for improvement.

Better understand organisational ecosystems and the structure of the EFQM model

The EFQM Model was initially developed over thirty years ago by some of the most successful businesses in Europe. It is now used by large and small organisations throughout the world as a framework for business improvement and transformation.

On the course, you’ll be introduced to the model’s structure and how it works, including the criteria, criterion parts, and guidance points.

You’ll learn how these aspects relate to an organisation’s ecosystem and help improve organisational performance.

Use the RADAR logic and explore types of organisational self-assessment

As you get to grips with how to apply the EFQM structure, you’ll also discover how to apply RADAR logic to analyse the current effectiveness of your organisation.

You’ll find out about the pros and cons of different types of organisational self-assessment and have the chance to use an EFQM assessment tool in practice.

Get certified with EFQM

This course is the first step towards achieving a certified management qualification, and is a prerequisite for anyone interested in working towards an EFQM Assessor or EFQM Organisational Change Leader qualification.

EFQM accredits trainers and training courses on the subject throughout the world, and you’ll learn from experienced EFQM educators, managers, and trainers who have worked with the EFQM model in many different settings.

This course is designed for those who have already attended the ‘Drive Business Improvement with the EFQM Model’ course.

The course is designed for those interested in learning about credible management models, as well as those working in organisations who are already using the EFQM Model who wish to induct new recruits to the organisation into the EFQM way of thinking.

Apart from a desk top or laptop computer and a good quality internet connection no further tools are required

Syllabus

  • Introduction to the EFQM Foundation Course
    • Welcome to EFQM's Foundation course
    • The importance of understanding an organisation's ecosystem
    • The importance of understanding global megatrends
    • Week 1 Review
  • Understanding the EFQM Model
    • Managing in the VUCA environment
    • The underpinning principles of the EFQM Model
    • The EFQM Model Structure
    • The United Nations Sustainable Development Goals (UN SDGs)
  • Understanding RADAR
    • What is RADAR?
  • The practical application of the EFQM Model and RADAR logic
    • Putting the EFQM Model & RADAR into practice
    • Self-assessment using the EFQM Model and RADAR
    • Review of week 4
  • EFQM Recognition and alternative uses of the EFQM Model
    • The value of external recognition
    • Alternative uses of the EFQM Model
    • End of course wrap-up

Taught by

Gail Tutcher

Reviews

4.8 rating at FutureLearn based on 36 ratings

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