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ESSEC Business School

Negotiation, Mediation and Conflict Resolution

ESSEC Business School via Coursera Specialization


This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.


Course 1: Negotiation Fundamentals
- Offered by ESSEC Business School. This course gives you access to negotiation practical tools and best practices gathered by Professor ... Enroll for free.

Course 2: International and Cross-Cultural Negotiation
- Offered by ESSEC Business School. All of us are aware that cultural differences are significant and that they affect how we interact with ... Enroll for free.

Course 3: Mediation and Conflict Resolution
- Offered by ESSEC Business School. Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an ... Enroll for free.

Course 4: Negotiation, Mediation, and Conflict Resolution - Capstone Project
- Offered by ESSEC Business School. This course has been designed to help you apply knowledge, skills, and know-how you have developed in ... Enroll for free.


Taught by

Alan Jenkins, Aurélien Colson and Joseph Maila


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