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People Management Skills

Chartered Institute for Personnel and Development via FutureLearn


Become a successful line manager

Whether you’re a natural leader or want to improve your management skills, this 5-week course will teach you the people management skills you need on your journey towards becoming a successful line manager.

It can be daunting to become a new line manager, but preparation and confidence are key. The aim of this course is to make that transition easier and stress-free so that you can thrive in your new role.

Discover your leadership style

To become a great line manager, you must first discover your leadership style. You’ll gain an understanding of different management styles and learn how to adapt your style when necessary.

We will also explore adapting your management style to new ways of working.

Develop your management skills

You’ll learn about the labour market and recruitment process, team development and successful coaching. You’ll also learn the importance of managing conflict and wellbeing in the workplace.

Gain an introduction to performance management and learn about the signs of a high performing team, setting performance objectives and other performance management top tips. You’ll go through some real-life scenarios to practice your new skills.

By the end of the course you’ll have all the tools you need to step into the world of people management and succeed in your career.

This course is designed for new and aspiring line managers or companies that want to provide employees with people management skills.

This course has been developed by the CIPD with the financial support of JPMorgan Chase Foundation.


  • Thinking of yourself as a manager
    • Getting started
    • First steps in management
    • Your management style
  • How do you find the best people?
    • The labour market
    • Looking at recruitment
    • Inductions
  • How do you develop your team?
    • Thinking about team development
    • How do we develop people?
    • Coaching your team
  • How do you manage performance?
    • Performance management
    • Setting goals and objectives
    • Managing conflict
  • How do you maintain a healthy workforce?
    • Why think about wellbeing?
    • Managing absence
    • Returning to work
    • Managing stress
    • People Management Skills: final thoughts

Taught by

Andy Lancaster


5.0 rating, based on 2 Class Central reviews

4.7 rating at FutureLearn based on 653 ratings

Start your review of People Management Skills

  • Anonymous
    Its really helpful to clear the view and which can affect of routine life of an infividual.. people management skill will be definitely improved through this.
  • Madhav Sasane
    Very well and important session was this. This will definitely help in professional carrier. All points are covered very nicely.

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