This course covers the fundamentals of corporate communication, including business writing, delivering presentations, crisis communication, interpersonal skills, and intercultural communication. Students will learn how to tailor messages to different audiences and develop effective communication strategies for various business scenarios. The course uses a combination of lectures, readings, case studies, and practical assignments to help learners apply communication skills in a corporate context. It is designed for individuals interested in improving their communication skills in a professional setting.
Overview
Syllabus
- Course Introduction
- Unit 1: Introduction to Business Communication
- Unit 2: Delivering Your Message
- Unit 3: Understanding Your Audience
- Unit 4: Effective Business Writing
- Unit 5: Developing and Delivering Effective Presentations
- Unit 6: Negative News and Crisis Communication
- Unit 7: Intrapersonal and Interpersonal Communication
- Unit 8: Intercultural and International Communication
- Unit 9: Group Communication, Teamwork, and Leadership
- Study Guide
- Course Feedback Survey
- Certificate Final Exam
- Saylor Direct Credit
