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Indian Institute of Technology Roorkee

Soft Skills

Indian Institute of Technology Roorkee and NPTEL via Swayam

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Soft Skills, a buzz word today has attracted the attention of students, professionals and entrepreneurs all over the world. Employability, being the major concern today, every individual aims at getting coveted jobs. Employability today is commensurate with proving multiple skills in varied situations in a fast changing world. Hence, everyone aspiring for jobs today has to prove one’s mettle in various situations where one requires to be armed with different skills, which, collectively come under Soft Skills. One may be armed with good competence of one’s subject but one cannot compete with his peer groups unless one has the potential of performance. Performance can be ensured with the demonstration of certain abilities that can help a professional communicate, corroborate, convince, evaluate and look into the continuing as well as the upcoming trends of the corporate world from time to time.The course aims at creating awareness among the stock holders of the corporate world in which the role of individuals as team players and also as responsible leaders materializes to a great extent. The course, with its interactive and need based modules, will address various challenges of communication as well as behavioural skills faced by individuals at workplace and organizations in bridging the gaps through effective skills of interviews, group discussions, meeting management, presentations and nuances of drafting various business documents for sustainability in today’s global world.INTENDED AUDIENCE : BE/B.Sc/B.A, ME, M.Sc./M.A, Ph.D,Open to everyone desirous of honing one’s employability skillsPRE-REQUISITES : Basic knowledge of reading and writing English.INDUSTRIES SUPPORT :Can be useful to all major companies, such L&T, BHEL, NBCC, NTPC, WIPRO, INFOSYS, and other organizations where HR has a crucial role.


Week 1: Introduction to Soft Skills, Aspects of Soft Skills, Effective Communication Skills, Classification of Communication, Personality DevelopmentWeek 2: Positive Thinking, Telephonic Communication Skills, Communicating without Words, ParalanguageWeek 3: Proxemics, Haptics: The Language of Touch, Meta-communication, Listening Skills, Types of ListeningWeek 4: Negotiation Skills, Culture as Communication, Organizational CommunicationWeek 5: Communication Breakdown, Advanced Writing Skills, Principles of Business WritingWeek 6: Business Letters, Business Letters: Format and Style, Types of Business LetterWeek 7: Writing Reports, Types of Report, Strategies for Report Writing, Evaluation and Organization of DataWeek 8: Structure of Report, Report Style, Group Communication SkillsWeek 9: Leadership Skills, Group Discussion, Meeting Management, Adaptability & Work EthicsWeek 10:Advanced Speaking Skills, Oral Presentation, Speeches & Debates, Combating Nervousness, Patterns & Methods of Presentation, Oral Presentation: Planning & PreparationWeek 11:Making Effective Presentations, Speeches for Various Occasions, Interviews, Planning & Preparing: Effective Résumé,
Week 12:Facing Job Interviews, Emotional Intelligence & Critical Thinking, Applied Grammar

Taught by

Binod Mishra



5.0 rating, based on 1 Class Central review

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  • Anonymous
    How I get the course certificate . Where we paid , if you guide about this, it's very helpful. I learned so many things but if I wish to e-certificate , so how should we pay , if details is there means it's very useful.

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