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Soft Skills

NPTEL and Indian Institute of Technology Roorkee via YouTube


COURSE OUTLINE: Soft Skills, a buzzword today has attracted the attention of students, professionals and entrepreneurs all over the world. Employability, is a major concern today, every individual aims at getting coveted jobs. Employability today is commensurate with proving multiple skills in varied situations in a fast-changing world. Hence, everyone aspiring for jobs today has to prove one’s mettle in various situations where one requires to be armed with different skills, which, collectively come under Soft Skills. One may be armed with good competence of one’s subject but one cannot compete with his peer groups unless one has the potential of performance. Performance can be ensured with the demonstration of certain abilities that can help a professional communicate, corroborate, convince, evaluate and look into the continuing as well as the upcoming trends of the corporate world from time to time.


Introduction to Soft Skills.
Aspects of Soft Skills.
Effective Communication Skills.
Classification of Communication.
Personality Development.
Positive Thinking.
Telephonic Communication Skills Part I.
Telephonic Communication Skills Part II.
Communicating Without Words.
Haptics: The Language of Touch.
Listening Skills.
Types of Listening.
Negotiation Skills.
Negotiation Strategies.
Culture as Communication.
Communicating across Cultures.
Organizational Communication.
Communication Breakdown Part I.
Communication Breakdown Part II.
Advanced Writing Skills.
Principles of Business Writing.
Types of Business Writing Part I.
Types of Business Writing - Part II.
Business Letters.
Business Letters: Format & Style.
Types of Business Letters Part I.
Types of Business Letters Part II.
Report Writing.
Types of Reports.
Strategies for Report Writing Part I.
Strategies for Report Writing Part II.
Evaluation and Organization of Data.
Structure of Reports: Part-I.
Structure of Reports: Part-II.
Report Style: Part I.
Report Style: Part II.
Group Communication.
Leadership Skills.
Group Discussion: Part I.
Group Discussion: Part II.
Meeting Management.
Adaptability and Work Ethics.
Advanced Speaking Skills.
Oral Presentations, Speeches, and Debates.
Combating Nervousness.
Patterns and Methods of Presentation.
Oral Presentation: Planning & Preparation.
Making Effective Presentations.
Speeches for Various Occasions.
Planning and Preparation: Part-1.
Planning and Preparation: Part II.
Drafting an Effective Resume.
Facing Job Interviews: Part- I.
Facing Job Interviews: Part II.
Emotional Intelligence and Critical Thinking.
Applied Grammar.

Taught by

IIT Roorkee July 2018



4.7 rating, based on 3 Class Central reviews

Start your review of Soft Skills

  • Profile image for Hari Haran Design Engineer
    Hari Haran Design Engineer
    "I am interested to learn about soft skills" is my first thought but after this course decision changed need to develop the circle with good soft skills. My training should help people should keep a balance between their hard skills and soft skills. So, I learned more about soft skills and watched all this for the certification. Thank you so much.
  • Cristina Aparecida Lopes
    Muito bom mais eu acho teria ser mais exposto na internet muitas pessoas precisam e muitas das vezes não é encontrado com tanta facilidade mas em geral está ótimo mas eu acho que deveria investir mais em anúncios pagos como o Instagram YouTube
  • Profile image for Ravi Teja
    Ravi Teja
    It is easier than I expect. I enjoyed while learning in this course. I got a more information. I got a conference to participate in interview.

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