Customer Relationship Management Courses and Certifications

Essential Sales and Relationship Management Skills

237 ratings at Udemy

People Skills | Selling | Building Rapport | Engaging Customer | Managing Relationships | Banking & Financial Services.

• Udemy
• 3-4 hours
• On-Demand
• Paid Course

R12i Oracle E Business Suite Fundamentals

163 ratings at Udemy

Oracle E Business Suite is the most comprehensive suite of integrated global business applications

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

The Ultimate Customer Experience Course (3 In 1)

118 ratings at Udemy

Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts)

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

Customer Experience Management: Brand Purpose & Leadership

70 ratings at Udemy

Learn to define a brand purpose that enhances customer experience and aligns your organization, with expert insights from Shaun Smith and Andy Milligan. 1-2 hours workload.

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Sales Funnel & Customer Journey Map for Digital Marketing

65 ratings at Udemy

learn customer personna and customer value journey, how to move customers through sales funnel

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Starweaver

Customer Relationship Management

59 ratings at Coursera

Learn to enhance customer relationships with Starweaver's 1-week CRM course. Gain data-driven insights, design customer journey maps, and solve real-world CRM challenges. Ideal for sales, marketing, and IT professionals.

• Coursera
• 9 hours 3 minutes
• On-Demand
• Free Online Course (Audit)

A Complete Guide to Agile CRM

48 ratings at Udemy

The objective is to make you awesome in Agile CRM. Learn everything you need to become Agile CRM Consultant.

• Udemy
• 4-5 hours
• On-Demand
• Paid Course

Customer Experience: Brand Promise & Customer Loyalty

44 ratings at Udemy

Learn to design a unique customer experience that differentiates your brand, with experts Shaun Smith and Andy Milligan. Course includes case studies and practical tools. 1-2 hours workload.

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Differentiate Your Business w/ Customer Experience Marketing

40 ratings at Udemy

How to Create Massive Customer Loyalty and Profits Using Customer Experience Chain Reactions

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Understanding Customer Relationship Management Basics

Learn CRM basics through short videos and assessments in this 1-hour course, focusing on technologies, strategies, and techniques for customer satisfaction.

• Study.com
• 1 hour 28 minutes
• On-Demand
• Paid Course

Benefits of Customer Relationship Management (CRM)

Learn to grow your business with a 1-hour course on CRM benefits, featuring engaging video lessons and progress-tracking quizzes.

• Study.com
• 1 hour 28 minutes
• On-Demand
• Paid Course

HubSpot Microcredential

Strategic Customer Relationship Management & Sales Technique

In this specialization, you will learn essential leadership skills, including how to inspire and motivate individuals, manage talent, influence without authority, and lead teams. In this specialization, you will not only learn from Michigan faculty. You…

• Coursera
• On-Demand
• Paid Course

Most sales manager are former salespeople who have been promoted. They know how to sell but often don't know how to lead a team. If you're a new sales manager, or thinking about becoming a manager, this certification course is for you! In it, you'll lear…

• HubSpot Academy
• 3-4 hours
• On-Demand
• Free Certificate

Social Media Marketing: Social CRM

Learn how to promote your business online and meaningfully engage with your customers using a social CRM (customer relationship management) system.

• LinkedIn Learning
• On-Demand
• Free Trial Available

Value Realization Best Practices for Customer Success Management

96 ratings at LinkedIn Learning

Learn how to determine a customer’s required outcomes and measure activities and outputs to prove the value of your solution in helping to attain those outcomes.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available