Customer Loyalty Courses and Certifications

Calidad en el servicio y lealtad del cliente

92 reviews

El servicio es un proceso orientado al cliente. Conoce cómo se elevan los estándares de este proceso para lograr la lealtad del cliente.

• edX
• 3 weeks, 5-8 hours a week
• On-Demand
• Free Online Course (Audit)

Building and Pitching Marketing Campaigns in Tech Industries

Learn to build and pitch marketing campaigns in tech industries with this 6-week course from the University of Colorado Boulder. Gain insights into profitability, operations, and customer focus.

• Coursera
• 21 hours 12 minutes
• On-Demand
• Free Online Course (Audit)

How to Become a Trusted Advisor with Jagdish Sheth

Learn to transition from an expert for hire to a trusted advisor with this 2-week course by University System of Georgia. Taught by award-winning Professor Jagdish Sheth, it focuses on integrity, empathy, and big-picture thinking.

• Coursera
• 7 hours 2 minutes
• On-Demand
• Free Online Course (Audit)

Satisfaction Guaranteed: Develop Customer Loyalty Online

3039 ratings at Coursera

Final course in Google's Digital Marketing & E-commerce Certificate, focusing on building customer loyalty in e-commerce. Learn to manage client relationships, monitor store performance, and prepare for job interviews.

• Coursera
• 1 day 7 hours 12 minutes
• On-Demand
• Free Online Course (Audit)

Customer Success: How to Reduce Churn and Increase Retention

1193 ratings at Udemy

Discover 20 easy to implement strategies to reduce your churn rate in less than 3 months and increase your retention

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Customer Service: How to sell more without advertising

1059 ratings at Udemy

Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.

• Udemy
• 1 hour
• On-Demand
• Paid Course

State Bank of India

Relationship Marketing Strategy for Financial Services

Comprehend the key principles of relationship marketing for financial services. Learn to create, practice and sustain excellent relationship with clients.

• edX
• 6 weeks, 1-3 hours a week
• On-Demand
• Free Online Course (Audit)

Introduction to Service Innovation and Management

Learn to manage service innovation in healthcare with Northeastern University's 4-week course. Gain skills in process improvement, organizational culture understanding, and strategic planning.

• Coursera
• 16 hours 18 minutes
• On-Demand
• Free Online Course (Audit)

The Ultimate Customer Experience Course (3 In 1)

118 ratings at Udemy

Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts)

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

Gamification: How to Level Up Your Life and Business

86 ratings at Udemy

Comprehensive gamification course covering everything from principles to mechanics and the psychology behind game design

• Udemy
• 1-2 hours
• On-Demand
• Free Online Course

Hidden Secrets Of Selling - Part 3

52 ratings at Udemy

Master advanced sales and marketing techniques with this 2-3 hour course. Learn to deal with customer objections, discover the psychology of selling, and boost your profits.

• Udemy
• 2 hours 1 minute
• On-Demand
• Paid Course

Start a Business Dropshipping Topps Baseball Cards

46 ratings at Udemy

Learn to sell Topps baseball cards on eBay without inventory, gain customer loyalty, and maximize profits with this 1-2 hour course by successful Udemy instructor, Matt Bernstein.

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Customer Experience: Brand Promise & Customer Loyalty

44 ratings at Udemy

Learn to design a unique customer experience that differentiates your brand, with experts Shaun Smith and Andy Milligan. Course includes case studies and practical tools. 1-2 hours workload.

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Differentiate Your Business w/ Customer Experience Marketing

40 ratings at Udemy

How to Create Massive Customer Loyalty and Profits Using Customer Experience Chain Reactions

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

5 Strategies to Find New Clients and Turn Them into Loyal Customers

Learn to attract and retain clients with simple strategies in less than an hour. Gain insights into lead generation, client psychology, and establishing expertise.

• Skillshare
• 41 minutes
• On-Demand
• Free Trial Available