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FutureLearn

Tourism and Hospitality Management

Universidad de Palermo via FutureLearn ExpertTrack

Overview

Welcome to the fascinating world of tourism

Discover the world of hospitality management and build the skills to effectively plan events, optimise revenue, and manage a team.

Syllabus

Courses under this program:
Course 1: Introduction to Tourism and Hospitality
-Gain an overview of the tourism and hospitality industry and lay the groundwork to understand its customers and challenges.

Course 2: Event Management in Tourism and Hospitality
-Learn how to plan and manage different types of events, from handling event budgets and suppliers to PR and event communications.

Course 3: Hotel Revenue Management
-Learn how to manage the revenue of a hotel, analyse the competitive market, and boost income and profitability.

Course 4: Human Capital Management in Hospitality
-Discover how to build an effective and motivated team with tools and techniques to recruit, select, and train your hotel staff.

Taught by

Silvia Ces, Francisco Donato, Vanesa Cerdán and Vilma Insaurralde

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