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Managing change in organizations

Indian Institute of Technology, Kharagpur via NPTEL

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Overview

The course aims to equip students to develop themselves into a critically reflective and capable scholar, practitioner, or a manager who can facilitate the change process in their organizations and can act as change leaders. The major objective of the course is to help students to understand why organizations need to change, how to scan the environment and find out the need for change, what are the various types of change taking place in organizations, and one can diagnose the kind of change organizations require? The course will offer students tools and framework for the diagnosis for organizational change which would enable them to understand the change process in order to better implement the change. The course will also discuss various approaches to change management, issues faced by change managers like barriers to change and how to overcome resistance to change, how to communicate change for better participation of people in the change process, and how to ensure that change is sustainable. Finally, we would relate change management with innovation and learning organization to show that how effective change management can help organizations to be more innovative, sustainable in the long run and compete in an ever changing environment

Syllabus

Week 1  :  Nature of Organizational Change, Perspectives of Organizational Change, image of change managers Type of change: Incremental vs. transformation
Week 2  :  Identifying the need for change: external and internal pressure for change; Scope of change: culture, strategy, technology, people management system, structure
Week 3  :  Diagnosing organizational change: models and frameworks for change; managing resistance to change
Week 4  :  Implementing change: Organizational development approaches to change; contingency and process based approaches
Week 5  :  Linking vision and mission with change; leading change, politics of change, factors affecting change
Week 6  :  Communicating change, strategies for change communication, sustaining change; Evaluating change, the role of change agents
Week 7  :  Organizational change and innovation, Linking change management with organizational learning and learning organizations
Week 8 : Case examples and successful change management efforts in Indian organizations, Turnaround strategies, strategic convergence and learning from change , organizational effectiveness and change

Taught by

Prof. KBL Srivastava

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