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Swayam

Communication and Business Correspondence

Savitribai Phule Pune University and CEC via Swayam

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Overview

We all are aware that Communication begins at the birth of any living being. It is an important proof of one’s existence. All animal species have a system of communication, but humans are the only species capable of verbal language. Communication has evolved greatly to what we are witnessing today in the form of internet, cellphones and social networking sites. Communication has acquired an important status in business and trade too, in the form of Business Communication.When you study this course, you will understand the basic principles to be followed for efficient communication, how to write effective and positive business letters in a clear and compact way, use of correct business language, avoiding ambiguous statements so that the goal of communication is achieved.This course is taught through -Audio and Video lecturesWebsite Links are given by the course expertsReference books are suggested by course expertsStudents will be provided with a weekly schedule. After completion of every module, students will be assessed through MCQs, and certain Assignments.After completion of the whole course, students must clear the final exam to be entitled for the Certificate.

Syllabus

Week 01 : Introduction to CommunicationWeek 02 : Types of Office CommunicationWeek 03 : Business CorrespondenceWeek 04 : Business CorrespondenceWeek 05 : Business LettersWeek 06 : Business LettersWeek 07 : Business LettersWeek 08 : Business LettersWeek 09 : Office MeetingsWeek 10: E-Communication

Taught by

Bageshree Deo

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