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Soft Skill Development

Indian Institute of Technology, Kharagpur and NPTEL via Swayam

Overview

While hard skills teach us what to do, soft skills tell us how to apply our hard skills in a social environment. The focus of the course is to develop a wide variety of soft skills starting from communication, to working in different environments, developing emotional sensitivity, learning creative and critical decision making, developing awareness of how to work with and negotiate with people and to resolve stress and conflict in ourselves and others.
The uniqueness of the course lies in how a wide range of relevant issues are raised, relevant skills discussed and tips for integration provided in order to make us effective in workplace and social environments. The key areas addressed are conversation skills, group skills, persuasion skills, presentation skills, critical and creative thinking, emotional skills, positive thinking and vocational skills.
INTENDED AUDIENCE :For anyone keen to improve her soft skills
Elective Course
Open course (UG and PG)
No restrictions, ideally after class XII

PREREQUISITES :Basic knowledge in communication and a good understanding of EnglishINDUSTRY SUPPORT :All industries where soft skills are important will recognize the relevance of this course

Syllabus

COURSE LAYOUT

Week 1:
Communication skills 1: The basics

Topics to be covered:

i.Understanding the communicative environment-I
ii.Understanding the communicative environment-II
iii.What to listen for and why
iv.When to speak and how
v.Starting and sustaining a conversationWeek 2:
Communication skills 2 : Presentation and interaction

Topics to be covered:

i.What to present and how – I
ii.What to present and how – II
iii.Multimedia presentation: Understanding the basics
iv.Communication styles
v.Speaking in groups
Week 3:
Communication skills 3: Visual, nonverbal and aural communication

Topics to be covered:

i.The world of visual culture
ii.Visual perception
ii.The aural: Its relevance and impact
iv.The body and the way it communicates
v.The face, its expressions and what it saysWeek 4:
Interpersonal communication 1: Individuals, groups and cultures

i. Building Relationships
ii. Understanding Group Dynamics- I
iii. Understanding Group Dynamics- II
iv. Groups, Conflicts and their Resolution
v. Social Network, Media and Extending Our IdentitiesWeek 5:
Interpersonal communication 2: Emotional and social skillsWeek 6:
Developing key traits 1: Creativity, critical thinking and problem solvingWeek 7:
Developing key traits 2: Motivation, persuasion, negotiation and leadership

i. Motivating oneself
ii.The art of persuasion-I
iii.The art of persuasion-II
iv. From persuasion to negotiation
v. Leadership and motivating othersWeek 8:
Essential and vocational skills: survival strategies

i. Managing time
ii.Managing stress
iii. Resilience
iv. Work-life balance
v. Applying soft-skills to workplace

Taught by

Prof. Priyadarshi Patnaik, Prof. V.N. Giri, Prof. D. Suar

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