The Digital Economy: Selling Through Customer Insight
The Open University via FutureLearn
This course may be unavailable.
- Provider FutureLearn
- Cost Free Online Course (Audit)
- Session Finished
- Language English
- Certificate Paid Certificate Available
- Effort 3 hours a week
- Duration 4 weeks long
- Learn more about MOOCs
Taken this course? Share your experience with other students. Write review
This course is part of:
Overview
Build a holistic view of your customers
No matter how sophisticated your marketing is, if it doesn’t result in attracting customers, your business is set to fail.
This online course applies fresh thinking to how marketing and selling activities combine to create customers who keep coming back.
You will develop an understanding of how customer relationship management breeds business development success; critically evaluate accepted wisdom on how marketing influences customers; and learn how marketers increasingly draw on powerful information systems to build a holistic view of customers.
This course is intended for anyone who wants to learn about attracting and retaining customers. No previous experience of studying sales or marketing is required, but some basic knowledge of how businesses work would be beneficial.
Find further information about OU registration, the assessment module and MBA in the entry requirements.
IMPORTANT! If you are aiming to use your study of courses in the Digital Economy program to obtain academic credit, please be aware that the final planned presentation of the Open University Assessment Course BXM871 Managing in the Digital Economy starts July 2020. Please ensure that you allow yourself enough time to obtain all four Certificates of Achievement from courses in the program before registering for the Assessment Course. Details of runs of the relevant FutureLearn courses in 2019 and 2020 are available here.
Taught by
Help Center
Most commonly asked questions about FutureLearn
Reviews for FutureLearn's The Digital Economy: Selling Through Customer Insight Based on 0 reviews
- 5 star 0%
- 4 star 0%
- 3 star 0%
- 2 star 0%
- 1 star 0%
Did you take this course? Share your experience with other students.
Write a review
Never Stop Learning!
