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Trailhead

Deliver Connected Digital Experiences to Education Constituents

Salesforce via Trailhead

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Overview

Learn how to use your institution’s data to enhance the constituent experience.
  • Create a data strategy that puts your constituents front and center.
  • Learn how a strategic approach to data improves digital experiences for constituents.
  • Create a data storage strategy for your school.

Syllabus

  • Constituent-Centric Data Strategies for Education
    • Put Your Constituents at the Center of Your Data Strategy
    • Map Your Business Processes to Real-World Constituent Journeys
    • Build a Constituent-Centric Data Strategy
    • Use Data to Identify Constituent Challenges
  • Digital Transformation at Educational Institutions: Quick Look
    • Apply a Digital Transformation Maturity Model
  • Data Storage for Educational Institutions: Quick Look
    • Get to Know Data Backup and Data Archive

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