Lead Management Courses and Certifications

Salesforce Microcredential

Salesforce Sales Operations

Learn foundational Salesforce skills for entry-level sales roles in a 17-week course by Salesforce. Covers CRM basics, lead and opportunity management, and data leveraging.

• Coursera
• 17 weeks, 7 hours a week
• On-Demand
• Paid Course
• 4 courses

A Business Manager's Complete Guide to SalesForce CRM

837 ratings at Udemy

Improve collaboration, elevate proficiency and facilitate more productive business relationships in your organization.

• Udemy
• 10 hours
• On-Demand
• Paid Course

HubSpot Microcredential

HubSpot Sales Representative

Master sales enablement, inbound sales, lead management, and sales reporting with HubSpot's 26-week program. Gain hands-on experience with CRM software and earn a professional certificate.

• Coursera
• 26 weeks, 5 hours a week
• On-Demand
• Paid Course
• 5 courses

Salesforce

Lead Management in Salesforce

278 ratings at Coursera

A 4-week Salesforce course teaching foundational skills for managing leads in a business setting, ideal for those interested in entry-level sales roles.

• Coursera
• 1 day 8 hours 22 minutes
• On-Demand
• Free Online Course (Audit)

HubSpot

Lead Management with HubSpot

In this course, you will learn how to create and implement an effective lead management strategy for your business using HubSpot’s tools. After learning the importance of lead management within the context of the buyer’s journey, you will learn best pra…

• Coursera
• 21 hours 37 minutes
• On-Demand
• Free Online Course (Audit)

HubSpot Microcredential

Strategic Customer Relationship Management & Sales Technique

In this specialization, you will learn essential leadership skills, including how to inspire and motivate individuals, manage talent, influence without authority, and lead teams. In this specialization, you will not only learn from Michigan faculty. You…

• Coursera
• On-Demand
• Paid Course

Salesforce Essential Training

4020 ratings at LinkedIn Learning

Learn how to use Salesforce to manage a sales pipeline and existing customers.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Learning Microsoft Dynamics 365: The Basics

Learn the basics of using Dynamics 365, the cloud-based CRM tool from Microsoft. See how to create records, track activities, work with leads and opportunities, and more.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Learn Salesforce 2017: Lightning

Spend less time managing data, and more time closing deals. Learn to use Salesforce Lightning to manage your sales pipelines.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Learning Microsoft Dynamics 365: The Basics

892 ratings at LinkedIn Learning

Learn the basics of using Dynamics 365, the cloud-based CRM tool from Microsoft. See how to create records, track activities, work with leads and opportunities, and more.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Sales Pipeline Management

498 ratings at LinkedIn Learning

Gain a foundation in sales pipeline management and learn how to become more skilled at organizing leads, cultivating opportunities, forecasting outcomes, and closing sales.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Salesforce for Sales Managers

287 ratings at LinkedIn Learning

Start leveraging Salesforce like a power user. Learn how to manage teams inside of Salesforce and learn how to work with pricing, products, leads, and reports.

• LinkedIn Learning
• On-Demand
• Free Trial Available

Salesforce for Marketers

274 ratings at LinkedIn Learning

Learn about Salesforce. Discover how to use this customer relationship management (CRM) platform to capture leads, manage the lead lifecycle, measure campaign success, and more.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Learning Zoho CRM

269 ratings at LinkedIn Learning

Learn how to manage customers, sales, and businesses in Zoho CRM, a powerful tool for tracking the sales process.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available

Microsoft Dynamics 365 Sales Essential Training

113 ratings at LinkedIn Learning

Learn to use Microsoft Dynamics 365 to manage large amounts of data, build customer relationships, and create streamlined workflows for sales.

• LinkedIn Learning
• 1-2 hours
• On-Demand
• Free Trial Available